PCPN 2025 AGENDA

Delivering tangible solutions for real-world issues

PCPN is a unique, two-day learning and networking event which brings together the most inspirational leaders and transformational suppliers in the primary healthcare sector to share cutting-edge insight, knowledge and experience. Our agenda is carefully curated to address the most relevant and emerging challenges in the sector.

Day 1
Day 2

07 May 2025

8:00 am - 8:45 am

Main Room

Registration

Register to attend PCPN 2025!
8:45 am - 8:55 am

Main Room

Chair's opening remarks

Duncan Gooch

GP, PCN Clinical Director and Chair
NHS Confederation Primary Care Network

Welcome to the Primary Care Partnership Network
8:55 am - 9:35 am

Main Room

Opening keynote panel - The direction of primary care within the 10-Year Plan

Duncan Gooch

GP, PCN Clinical Director and Chair
NHS Confederation Primary Care Network

Rachel Power

Chief Executive
Patients Association

Vincent Sai

Partner and CEO
Modality Group

Estefania Costa

Regional Primary Care Nursing Workforce Educator Lead, East of England
NHS England

Rupa Joshi

GP and Deputy Medical Director of Primary Care for South West Region / Transformation Lead
NHS England / British Society of Lifestyle Medicine

With the 10-Year Plan anticipated to set a new direction for primary care, our opening keynote session will discuss how providers can navigate evolving patient expectations, the role of prevention, and the challenge of improving access a...

With the 10-Year Plan anticipated to set a new direction for primary care, our opening keynote session will discuss how providers can navigate evolving patient expectations, the role of prevention, and the challenge of improving access amid workforce and capacity constraints. A key focus will be on at-scale delivery models and system resilience, with panellists drawing on real-world case studies to highlight what works in scaling primary care while maintaining quality. The panel will also reflect on the role of an integrated workforce in driving efficiency and long-term sustainability within the current funding landscape.
9:35 am - 9:55 am

Main Room

Headline sponsor presentation - Medefer

Interested in sponsoring?
10:00 am - 10:25 am

Main Room

Dragons' den speed Presentations

Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short 60 second pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challen...

Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short 60 second pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
10:30 am - 11:45 am

Main Room

Networking and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
11:50 am - 12:20 pm

Main Room

Quick fire case study session - Real-world examples of successful digital innovation within primary care

Dan Bunstone

Clinical Director of Warrington Innovation Network
Cheshire and Merseyside Integrated Care Board

Gurnak is an NHS General Practitioner and is passionate about digital innovation and reducing health inequalities. He is highly experienced in the transformation of clinical pathways, having been involved in numerous projects around the UK. These have included digital pathways for long term conditions management, virtual wards, deterioration detection in individuals with Learning Disabilities and Proactive Care at Home. He is currently an ICB Deputy Chief Clinical Information Officer, and Clinical Lead for Urgent and Emergency Care, Cancer Care & Community Care Partnership. Gurnak is keen to promote digital transformation whilst ensuring that innovation does not widen health inequalities. He is a keen advocate of patient empowerment and ensuring that patients remain at the very centre of any innovation and transformation.

Gurnak Singh Dosanjh

Deputy Chief Clinical Information Officer
Leicester, Leicestershire and Rutland Integrated Care Board

Dr Tom Micklewright is a GP in Cheshire and a renowned expert in digital health. Dr Micklewright works as Clinical Lead for Digital Transformation in Primary Care for Cheshire and Merseyside ICB and as Medical Director at ORCHA the world’s leading digital health quality management platform. Previously, Dr Micklewright has held senior positions within the British Medical Association and has led national projects to expand telehealth services across the private and public sector. His passion is patient empowerment and Dr Micklewright speaks internationally on the role of mhealth, particularly health apps, in supporting patients to self-manage and become equal partners in their health and care.

Tom Micklewright

Clinical Lead for Digital Transformation in Primary Care
Cheshire and Merseyside Integrated Care Board

Alexander Aubrey

GP Partner, Clinical Lead for AI
Health Education and Improvement Wales

This quick-fire session will bring together digital transformation experts from across the sector exploring the potential for digital health initiatives making a difference in primary care delivery. Topics will include wide ranging oppor...

This quick-fire session will bring together digital transformation experts from across the sector exploring the potential for digital health initiatives making a difference in primary care delivery. Topics will include wide ranging opportunities to use AI, patient monitoring, remote and wearables, ambient scribes and large language models, and the future development of the NHS App.
12:25 pm - 12:45 pm

Main Room

Prevention, Digital and Community : Automating Proactive Care is the key to delivering the three shifts

Abtrace fully automates recall and monitoring – the software runs all relevant searches, prioritises relevant patients, sends out multiple invites if needed, offers relevant appointment slots and ensures all relevant testing is done.
Since the last PCPN, the company has quadrupled in size, now live in 34 ICBs. The product is a EMIS and SystmOne integrated, NHS approved, UCKA marked medical device, backed up with an ISO27001 certified Information Security Management System and a ISO13485 certified Quality Management System.

Umar Naeem Ahmad

Chief Executive Officer
Abtrace

Abtrace fully automates recall and monitoring – the software runs all relevant searches, prioritises relevant patients, sends out multiple invites if needed, offers relevant appointment slots and ensures all relevant testing is done.
Since the last PCPN, the company has quadrupled in size, now live in 34 ICBs. The product is a EMIS and SystmOne integrated, NHS approved, UCKA marked medical device, backed up with an ISO27001 certified Information Security Management System and a ISO13485 certified Quality Management System.

Nausheen Hameed

GP Partner & Abtrace Partnerships Digital Health Pharmacist
Abtrace

Proactive Care currently takes up a quarter of Primary Care capacity with an increasing focus on Population Health, Chronic Disease management and Risk Stratification. However, with an increasing workload and stretched capacity for Gener...

Proactive Care currently takes up a quarter of Primary Care capacity with an increasing focus on Population Health, Chronic Disease management and Risk Stratification. However, with an increasing workload and stretched capacity for General Practice across the country, these aims can only be delivered by automating patient care.

Dr Nausheen Hameed is a GP partner and a long-running Abtrace user who recently joined Abtrace. She will run through customer feedback, cost savings for practices and our latest releases: automated questionnaires, capacity planning and with a preview of another game changing product launching soon!
12:50 pm - 1:10 pm

Main Room

Spend time with patients, not paperwork – NHS-ready AI solutions

T-Pro is a world-leading provider of AI-powered Speech Technology and Robotic Process Automation in Healthcare. Our mission is to reduce the burden of extensive administrative and documentation requirements for clinicians, health professionals and healthcare organisations. By developing innovative, best-in-class software solutions, we automate these traditionally manual tasks, allowing healthcare workers to focus on patient care.
Digitally transforming 1,000+ healthcare organisations across the UK, Ireland, Germany, Australia, New Zealand and Southeast Asia supporting over 130K+ active users. For more information, please visit: info.tpro.io
Or simply email us at sales@tpro.io

Victoria Cabrera

Account Executive
T-Pro

T-Pro is a world-leading provider of AI-powered Speech Technology and Robotic Process Automation in Healthcare. Our mission is to reduce the burden of extensive administrative and documentation requirements for clinicians, health professionals and healthcare organisations. By developing innovative, best-in-class software solutions, we automate these traditionally manual tasks, allowing healthcare workers to focus on patient care.
Digitally transforming 1,000+ healthcare organisations across the UK, Ireland, Germany, Australia, New Zealand and Southeast Asia supporting over 130K+ active users. For more information, please visit: info.tpro.io
Or simply email us at sales@tpro.io

Ben Jeeves

Chief Clinical Information Officer
T-Pro

Primary care professionals are under increasing pressure, with rising patient demand and excessive administrative tasks taking time away from patient care. Clinical documentation remains a major burden, contributing to burnout and reduci...

Primary care professionals are under increasing pressure, with rising patient demand and excessive administrative tasks taking time away from patient care. Clinical documentation remains a major burden, contributing to burnout and reducing efficiency across GP practices and wider primary care teams. Join us for an insightful session on how T-Pro’s NHS-compatible speech recognition and AI-powered scribe technology can transform documentation workflows in general practice. Discover how these tools are already helping GPs, practice nurses, and allied health professionals reduce admin time, improve documentation accuracy, and enhance patient care. Learn from real-world NHS implementations and hear how AI-driven solutions can support clinician well-being, boost efficiency, and ultimately allow more time for what matters the most – delivering exceptional care for patients.
1:15 pm - 2:00 pm

Main Room

Networking lunch
2:05 pm - 2:35 pm

Main Room

Group roundtable discussion - Optimising revenue – with limited funding what are the opportunities to work together to deliver a better solution for our communities?

Alyson McGregor

National Director
Altogether Better

Samson Jebutu

Head of Primary Care
Harrow Health GP Federation

Damian Brady

Managing Director
Sutton Primary Care Networks and Sutton GP Federation

Join this interactive roundtable discussion session to hear what the opportunities are to unleash funding opportunities within the system – deliver services closer to home and improve patient experience and outcomes. Case studies highl...

Join this interactive roundtable discussion session to hear what the opportunities are to unleash funding opportunities within the system – deliver services closer to home and improve patient experience and outcomes. Case studies highlight where funding may sit, how to plan and build a new service and what the main challenges are.
2:40 pm - 3:00 pm

Main Room

Pilot for high intensity system users in a deprived area

Dr Neil Modha is a practicing GP at Thistlemoor Medical Centre in Peterborough, serving a deprived population with many different cultural backgrounds, he has helped built the practice up from caring for 7k patients to the current 32k. He has experience of operating a community pharmacy alongside an endoscopy unit and is currently planning further initiatives relating to community care.

Neil Modha

GP, ICP Lead and Chair
Greater Peterborough Network GP Federation

Gina Goubran

Social Prescriber Lead
Central/Thistlemoor and Thorpe Road Primary Care Network

Neil Modha and Gina Goubran will discuss evidence of what works to reduce A&E and GP surgery attendance whilst improving overall health.
3:05 pm - 3:25 pm

Main Room

Suvera
3:30 pm - 4:45 pm

Main Room

Networking and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
4:50 pm - 5:30 pm

Main Room

Closing keynote panel - Shifting left: what can neighbourhood health mean in practice?

Duncan Gooch

GP, PCN Clinical Director and Chair
NHS Confederation Primary Care Network

Caroline Trevithick

Chief Executive
Leicester, Leicestershire and Rutland Integrated Care Board

Dan Bunstone

Clinical Director of Warrington Innovation Network
Cheshire and Merseyside Integrated Care Board

Priya Kumar

Partner and Health Inequalities Lead
Kumar Medical Centre

Damian Brady

Managing Director
Sutton Primary Care Networks and Sutton GP Federation

Bringing day one to a close, this keynote panel will explore where neighbourhood working sits between community-led interventions and service-led interventions – a “neighbourhood health service” and “shifting care into the commun...

Bringing day one to a close, this keynote panel will explore where neighbourhood working sits between community-led interventions and service-led interventions – a “neighbourhood health service” and “shifting care into the community” does not mean shifting a medical model into the community. It will require a new proactive model of care that works more effectively with communities and wider partners. What will this mean for PCNs?
5:30 pm - 7:30 pm

Main Room

Hotel check-in / free time
7:30 pm - 10:00 pm

Main Room

Drinks reception and networking dinner
12:50 pm - 1:10 pm

Breakout Room 1

Shine Clinical
3:05 pm - 3:25 pm

Breakout Room 1

X-on Health
12:50 pm - 1:10 pm

Breakout Room 2

Financial Governance and Fraud: The Hidden Threat Inside Primary Care

With over 40 years of expertise, Ramsay Brown LLP is a leading firm of chartered accountants specialising in GP finances and Primary Care Networks. We deliver award-winning service across accounting, tax, benchmarking, and NHS pensions — all tailored to the healthcare sector.

Our dedicated team understands the pressures of general practice and provides clear, practical advice to support financial wellbeing and long-term planning.

Led by Laurence Slavin, Katie Collin, and Anil Sookharry, we combine technical excellence with a personal approach, earning the trust of GP partners, PCNs, and healthcare professionals across the UK.

Ramsey Brown

Fraud in primary care doesn’t always come with warning signs — and it often starts where financial governance falls short. In this vital session, Katie Collin, Partner at Ramsay Brown LLP and specialist medical accountant, shines a l...

Fraud in primary care doesn’t always come with warning signs — and it often starts where financial governance falls short. In this vital session, Katie Collin, Partner at Ramsay Brown LLP and specialist medical accountant, shines a light on the hidden risks that can quietly undermine even the best-intentioned practices and PCNs.

Drawing on real-world examples and her extensive experience working with PCNs, GP practices, and federations, Katie will explore how and why fraud happens, the governance gaps that allow it to slip through the cracks, and what can be done to build financial systems that are resilient, transparent, and fraud-resistant.

Whether you’re a PCN Manager, Clinical Director, GP partner, or finance lead, this session will provide expert practical insight, honest reflections, and clear, actionable steps to strengthen your systems — and protect your organisation from one of its most underestimated threats.

08 May 2025

8:45 am - 8:50 am

Main Room

Chair's Opening Remarks

Aruna Garcea

Chair Primary Care Network
NHS Confederation

Welcome back to day 2 of the Primary Care Partnership Network!
8:50 am - 9:30 am

Main Room

Opening keynote panel - How can we optimise our primary care workforce?

A highly accomplished clinical leader with more than 23 years of experience as a practicing GP in a variety of local and national roles.
She co-created and Chaired the National PCN Network within the NHS Confederation attaining significant influence of national policy during this time. She served as a clinical director for a Primary care network from their inception, for 3 years.
She has achieved national recognition for her innovative work in relation to improving immunisation during the Covid-19 Pandemic, appearing on local and national media.
She was recognised as ‘GP of the Year’ in 2019 by the General Practice Awards and voted an outstanding BAME leader and featured in the HSJ Wildcard most influential healthcare leaders list for 2021. She appeared in the BAME leader runner up list in the HSJ in 2024.
She has significant experience of managing transformational change using quality improvement methodology and a background of educational facilitation and coaching.
She ran her own GP practice for over 20 years and these days she works as a sessional GP and in advisory roles.

Farzana Hussain

Portfolio GP
Newham

Prof Kumar joins St Mary’s from the University of Leeds where Sonia is Associate Dean of Community-Engagement and Professor of Medical Education. Sonia has over two decades experience as a GP and educationalist, specialising in community-based health and education for the benefit of society.

Prior to joining the University of Leeds, Prof Kumar had an award-winning tenure as the Director of Undergraduate Primary Care Education at Imperial College London, including the prestigious Presidents Medal for Outstanding Contribution to Teaching Excellence at Imperial and the CATE collaborative team award from AdvanceHE.

Sonia Kumar

Founding Executive Dean of Medicine
St Mary’s University, London

Graham Stretch

President
Primary Care Pharmacy Association

Victoria Tzortziou-Brown

Vice-Chair of External Affairs
Royal College of General Practitioners

Rachel Power

Chief Executive
Patients Association

Welcoming everyone back for day two, our opening panel will debate how we best match available resources to the increased demand for primary care now and in the future. Despite efforts to address recruitment and retention in the GP workf...

Welcoming everyone back for day two, our opening panel will debate how we best match available resources to the increased demand for primary care now and in the future. Despite efforts to address recruitment and retention in the GP workforce, and the introduction of supporting ARRS roles, challenges certainly persist – especially with the recent National Insurance increases. Many GP practices are concerned that this will lead to job cuts, exacerbating the workforce crisis. Key topics will include strategies to tackle workforce shortages; the role of AI and digital solutions in improving workforce morale, productivity and engagement; and leveraging data to improve staff planning, retention, and talent management.
9:35 am - 9:55 am

Main Room

Platinum sponsor presentation

Interested in sponsoring?
10:00 am - 10:20 am

Main Room

The “red tape challenge” – how can we improve the primary/secondary interface?

Kiren Collison

Deputy Medical Director for Primary Care
NHS England

How do we develop streamlined pathways to avoid patients getting trapped between primary and secondary care? – we need to develop better communication and stronger relationships. Kiren Collison considers the pain points in referrals an...

How do we develop streamlined pathways to avoid patients getting trapped between primary and secondary care? – we need to develop better communication and stronger relationships. Kiren Collison considers the pain points in referrals and access, discharge and follow up and examples of best practice solutions from across the sector.
10:25 am - 10:45 am

Main Room

Gold sponsor presentations

Main room and breakout room presentations

Interested in sponsoring?
10:50 am - 11:10 am

Main Room

How can primary care leverage technology to support operational efficiencies and improvements across the sector?

Annie is a GP Partner and Trainer at Wide Way Medical Centre and Chief Clinical Information Officer for Primary Care in SWL ICB. She is energetic and passionate about innovation to improve health outcomes and build staff resilience. Annie continues to strive for improvements with transformation projects, teaching & mentoring. Wide Way Medical Centre pioneered the GP support service using Digital enablers to collaborate with London Ambulance in a multidisciplinary model to support GP receptionists, which was nominated for an HSJ award 2024 and won “Digital Innovation of the Year” at General Practice Awards 2024.

Annie Murphy

Primary Care Chief Clinical Information Officer
South West London Integrated Care Board

Shanker Vijayadeva

GP Lead, Digital Transformation – Primary Care (London Region)
NHS England

Martin Edobor

Clinical Lead for Digital Transformation
Newham Borough Health Partnership

A conversation between:
11:15 am - 12:15 pm

Main Room

Networking and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:20 pm - 12:40 pm

Main Room

Optimising ADHD service delivery

Takeda is focused on creating better health for people and a brighter future for the world. We aim to discover and deliver life-transforming treatments in our core therapeutic and business areas, including gastrointestineal and inflammation, rare diseases, plasma-derived therapies, oncology, neuroscience and vaccines. Together with our partners, we aim to improve the patient experience and advance a new frontier of treatment options through our dynamic and diverse pipeline.

www.takeda.com

Mark Dyson

Chief Executive Officer
Quay Healthcare Ltd

This session was organised and funded by Takeda for Healthcare Professionals and other relevant decision makers only. Please note that Takeda has provided support to the organisation(s) represented within this session by way of employee ...

This session was organised and funded by Takeda for Healthcare Professionals and other relevant decision makers only. Please note that Takeda has provided support to the organisation(s) represented within this session by way of employee time and/or cost.
As the demand for ADHD care continues to rise, optimising services has become crucial for enhancing patient care and improving efficiency and outcomes. In this session, the CEO of Quay Healthcare Ltd will discuss how their team has tackled these challenges and reduced wait times. Mark Dyson will provide insights into effective service transformation, showcasing practical approaches aimed at creating a more efficient and patient-centered ADHD service, benefiting both patients and the NHS.
C-ANPROM/GB/NS/1795
12:45 pm - 1:25 pm

Main Room

Enhancing access and collaboration

Dr Waqaar Shah is a clinical director at NHS London working on elective recovery and outpatient transformation in Ophthalmology. He is also a place clinical lead in SWL ICB, as well as being a GP in Wandsworth.

Waqaar Shah

Primary Care Clinical Director
NHS London

Dr Gary Howsam FRCGP FDSRCS MRCS
Gary is a GP Partner in Peterborough, Chief Clinical Improvement Officer at NHS Cambridgeshire and Peterborough ICB, and an active member of the NHS Assembly.
Gary was Clinical Chair of the Cambridgeshire and Peterborough CCG (2016- 2022) and is a former Vice Chair (External Affairs) of the Royal College of General Practitioners (2019-2022). He has also served as a member of the Council of the Academy of Royal Colleges.
Gary has worked in salaried, Partner, trainer and Out of Hours GP roles since 2005 and was a founding director of the local GP Federation (Greater Peterborough Network) in 2015.

Gary Howsam

GP & Chief Clinical Improvement Officer
NHS Cambridgeshire and Peterborough ICB

Brandie Deignan

Chief Executive
Pier Health Group, Bristol

Dharmesh Patel

Chief Executive
Primary Eyecare Services

Amit Patel

Chief Executive
Community Pharmacy South West London

Lorraine Mattis

Chief Executive
University of Suffolk Dental CIC

To improve patient access and outcomes, primary care providers must balance patient experience, capacity, funding constraints, and health inequities. This session explores opportunities to create more effective solutions—leveraging tec...

To improve patient access and outcomes, primary care providers must balance patient experience, capacity, funding constraints, and health inequities. This session explores opportunities to create more effective solutions—leveraging technology to direct patients to the right services while fostering collaboration between providers for more sustainable and productive working practices.
1:25 pm - 1:30 pm

Main Room

Chair's closing remarks
1:30 pm - 2:15 pm

Main Room

Networking lunch
10:00 am - 10:20 am

Breakout Room 1

Bridging the evidence gap: equipping policymakers and practitioners with the evidence to tackle health inequalities

Liam is a newly-qualified GP based in Cambridge. He recently completed the National Medical Director’s Clinical Fellow Scheme, spending a year working with the Primary Care Team at NHS England. He has previously co-led The Big GP Consultation and Next Generation GP.

Liam currently divides his time between the Health Equity Evidence Centre, where he focuses on empowering policymakers and practitioners with evidence-based insights to tackle health inequalities, and Cambridge City Foodbank, where he is taking a holistic approach to tackling food insecurity and poverty in his local community.

Liam Loftus

Associate Director for Policy and Practice Engagement
Health Equity Evidence Centre

Despite decades of research outlining the existence of health and care inequalities, turning evidence into practical action remains a challenge. The Health Equity Evidence ...

Despite decades of research outlining the existence of health and care inequalities, turning evidence into practical action remains a challenge. The Health Equity Evidence Centre (HEEC) bridges this gap by creating dynamic, living evidence maps, which the team then translate into actionable insights and evidence-informed policy recommendations. Discover how we apply this innovative approach to using evidence to inform policy in this complex area, and how you can access and use the insights we generate into “what works to tackle health inequalities” in order to give your work the best chance of success.
10:25 am - 10:45 am

Breakout Room 1

Cut Costs, Not Corners: How Healthcare Employers Are Transforming Workforce Management

Ember offer workforce & supplier management solutions designed for the UK Healthcare Sector. With established expertise in Workforce & Supply chain management, Ember offers tailored services including Managed Service/Neutral Vendor platforms, Recruitment process outsourcing (RPO) and Business process outsourcing (BPO). With the use of cutting-edge technology, Ember’s team can streamline personnel procurement, provide highly competitive outsource and offshore options for internal staffing, and efficiently manage your end-to-end recruitment processes for your temporary & permanent staff – both internal and Agency suppliers. Our clients are able to harness the power of a screened, performance-managed panel of suppliers via one simple portal, whilst also benefitting from cost-cutting outsource solutions for internal functions.

Jack Rhodes

Director
Ember

Join Ember Solutions as we explore two impactful case studies showing how PCNs, Practices, and Federations can cut costs and improve efficiency. Learn how a Primary Care provider saved £24,000 annually on software by consolidating staff...

Join Ember Solutions as we explore two impactful case studies showing how PCNs, Practices, and Federations can cut costs and improve efficiency. Learn how a Primary Care provider saved £24,000 annually on software by consolidating staffing suppliers and their Bank into a single modern platform, reducing admin burdens across recruitment, finance, and rota management.
Discover how another provider reduced operational costs by 52% in their finance and reception teams.
This session offers actionable insights into streamlining workforce management, standardising rates, enhancing compliance, and freeing up time for staff – ultimately improving continuity of care and cutting costs.
10:50 am - 11:10 am

Breakout Room 1

Lifestyle medicine: the solution to the capacity crisis

Rupa Joshi

GP and Deputy Medical Director of Primary Care for South West Region / Transformation Lead
NHS England / British Society of Lifestyle Medicine

Vipan Bhardwaj

National Lead, Lifestyle Medicine
Modality Partnership

Learn how lifestyle medicine is addressing the healthcare capacity crisis by focusing on prevention, behaviour change, and holistic health. This session unpacks its core pillars and practical delivery skills to support system-wide transf...

Learn how lifestyle medicine is addressing the healthcare capacity crisis by focusing on prevention, behaviour change, and holistic health. This session unpacks its core pillars and practical delivery skills to support system-wide transformation and improved population outcomes, highlighting how Modality Partnership has gone about scaling up this provision and offering some compelling – and perhaps surprising – data.
10:00 am - 10:20 am

Breakout Room 2

Real-world AI in primary care

Tom Ratcliffe

Digital Transformation Clinical Lead
Modality Partnership

AI in primary care is evolving rapidly – but where does it truly deliver value? This discussion-based session aims to move beyond surface-level case studies to real-world impact. Participants will discuss how AI-enabled automation is r...

AI in primary care is evolving rapidly – but where does it truly deliver value? This discussion-based session aims to move beyond surface-level case studies to real-world impact. Participants will discuss how AI-enabled automation is reshaping operations, mitigating risk, and helping to transform workforce for long-term sustainability.
10:25 am - 10:45 am

Breakout Room 2

Remove the shame. Change the narrative

ADHD360 provide world-class assessment, diagnosis and treatment for Attention Deficit Hyperactivity Disorder (ADHD). Working alongside the NHS, as well as serving the needs of private patients, ‘360 makes efficient and effective use of technology and remote working to go beyond the demands for these services in and beyond the current day.

Assessing more patients per month than NHS(E) and more cost-effectively, whilst exceeding all known standards (DSM, NICE NG87 etc), working without waiting lists AND providing treatment throughout the international medication shortages, this company’s ‘virtual hospital’ defines the future for a healthcare requirement that is causing much discussion amongst Commissioners.

Richard Moyes

Chief Operating Officer
ADHD 360 Limited

ADHD is one of the most under-diagnosed, under-treated and under-supported conditions in the UK. And the cost to individuals living with it and society is too high.

We’re here to change that.

We’re the UK’s largest a...

ADHD is one of the most under-diagnosed, under-treated and under-supported conditions in the UK. And the cost to individuals living with it and society is too high.

We’re here to change that.

We’re the UK’s largest and most innovative ADHD clinic. We diagnose, treat, and empower our patients to unlock their lives and realise their brightest possible potential. We also work to highlight the challenges they face and champion outstanding standards of care.

We call it Ever-Better Care. It’s a holistic approach that recognises diagnosis itself is never enough. Because, if we’re to help our patients live brighter lives, we must support them beyond diagnosis — delivering a world class standard of ongoing care, while advocating for a better understanding of ADHD in society. That way, we can all play a role in lighting up their journeys.

Together, we’ll shine a light on ADHD.
10:50 am - 11:10 am

Breakout Room 2

Building a resilient workforce

Kathryn Caley

Lead Nurse
Cambridgeshire and Peterborough Training Hub

Ravi Sandhu

Executive Partner
Modality Partnership

With rising burnout rates, how can primary care leaders build resilience and sustain a healthy workforce? Focusing on practical strategies for culture, wellbeing, and retention, this discussion will explore targeted initiatives that fost...

With rising burnout rates, how can primary care leaders build resilience and sustain a healthy workforce? Focusing on practical strategies for culture, wellbeing, and retention, this discussion will explore targeted initiatives that foster a better engaged and supported workforce.