12 - 13 May 2026, Radisson Blu, Heathrow
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Registration Desk45 mins
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Main Room15 mins
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Main Room45 mins
- Strategy & Leadership
- Operations & Service Delivery
The public and patients view the healthcare sector and NHS as one consistent entity. Conversely, it is fragmented and siloed into several different components and collaboration is not seamless. The Government has called for collaboration across the healthcare ecosystem which will be a “culture shock for the NHS” all in the aims to establish an optimised NHS fit for patients and the future.
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Main Room20 minsSummary: Medefer has delivered consultant-led specialist care to over 170,000 NHS patients across 25 partnerships, with an average review time of 31 hours from referral to first consultant response. In this session, Dr Nedjat-Shokouhi will share the Medefer journey, from a concept that was later cited as a blueprint for NHS Online, to a national specialist service operating across multiple specialties. He will explore the model Medefer has developed for delivering specialist care nationally through a consultant network while keeping delivery local and community-connected, and how this approach can support neighbourhood health teams as they evolve.
Key learning points:
1. The Medefer journey, from start-up to a national specialist service delivering care across multiple specialties and 25 NHS partnerships
2. How a national consultant network can deliver specialist care locally, improving access and reducing waiting times for patients and communities
3. Where specialist services fit within neighbourhood health, and what we can learn from primary care teams to better support integrated care locally
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Main Room25 mins
Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a 60 second pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
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Networking and business meetingsNetworking Area75 mins
15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Main Room20 minsGeneral Practice will remain the orchestrator of prevention and chronic disease care. Prioritisation at scale is increasingly mandated.
We continue to be asked to be doing more with less. Resources continue rise slower than demand whilst recruitment and retention are challenges.
What does 'productivity' mean in this context? Can we better engage patients and turn them into partners.
Dr Nausheen Hameed, GP Partner and Umar Naeem Ahmad, CEO Abtrace) share experience across over 600 practices in England. What works and what doesn't and what's next?
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Main Room20 minsPatients with long-term conditions need more than access to digital tools, they need continuous, trusted relationships with clinicians. This session explores how neighbourhood health systems can deliver this through a blended model of human care and digital support. It will demonstrate how combining pharmacist-led care with remote monitoring and patient engagement tools can improve adherence, reduce inequalities, and deliver more responsive, personalised care at scale. -
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Breakout Room 120 minsClinical Support Solutions provides experienced clinical pharmacists and pharmacy technicians to GP practices and Primary Care Networks across England. We deliver flexible, fully managed services aligned to ARRS funding, supporting both short-term and long-term workforce needs. Our approach improves medicines safety, reduces GP workload, and enhances patient outcomes. Through structured clinical audits, governance, and proactive service delivery, we help practices achieve high QOF performance and maintain CQC readiness. Whether providing full PCN-wide teams or hybrid support alongside existing staff, we ensure continuity, scalability, and measurable results, enabling practices to operate more efficiently and focus on delivering high-quality patient care.Speakers
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Networking lunchMain Room45 minsAn opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements
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Main Room35 mins
- Digital, Data & AI
- Outcomes & Impact
Digital innovations are transforming patient access and care delivery across the NHS. Triage, the NHS App, and AI are opening the digital front door at scale, enabling smarter, faster, and more personalised patient pathways. Join the panellists as they outline how digital technologies can streamline services, improve patient experience, and support scalable, digital-first care.
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Main Room35 mins
- Strategy & Leadership
Dr Amanda Doyle OBE joins PCPN Chair, Aruna Garcea to have a candid conversation on the future of primary care and next steps, making the left shift happen and transforming primary care for the benefit of patients
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Breakout Room 120 minsThere is a lot of conversation around neighbourhood working, but the financial side still feels unclear for many people. In this session, we will talk through how this might work in practice, including where funding could sit, how money might flow between organisations, and how responsibilities could start to shift as neighbourhoods take shape.
We will also touch on the areas that tend to be overlooked early on, but often end up causing issues later. This will be a practical walkthrough of the questions people are already asking, but are not always getting clear answers to.Speakers -
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Breakout Room 220 minsADHD360, part of the wider Keys Group, advocates a whole system approach to neurodevelopmental care. ADHD provision done well is preventative and its impact spans health, social care and the wider economy. There has been a great deal of noise around ADHD provision lately, with growing public, political and clinical scrutiny of ADHD and neurodevelopmental services. Here we outline what evidence-based, gold-standard ADHD care looks like in practice - and the benefits for patients. We discuss the opportunity for independent providers to work in partnership with the NHS, collaborating on the development of a national framework for ADHD care. -
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Breakout Room 320 minsThe “8am rush” is not just a demand problem. It is an equitable access problem. Language barriers, low digital confidence, and long wait times still block patients from getting timely care.
This session shows how X-on Health is addressing these gaps across 3,500+ practices. Despite handling an additional 3.86 million calls, missed calls fell by 4% and wait times reduced by 23.3%. AI-powered ambient scribing has also released 27,757 clinical hours back into frontline care.
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Networking and business meetingsNetworking Area75 mins
15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Main Room40 mins
- Operations & Service Delivery
- Outcomes & Impact
With the calls for the expansion and implementation of neighbourhood models across the system, the last thing patients want to hear is infighting over who gets contracts and commissioning of neighbourhood care. Join this closing panel discussion to hear from system leaders on how to collaborate for the patients interest to produce an optimised neighbourhood system.
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120 mins
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Drinks reception and networking dinnerMain Room150 minsNetworking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served in formal-style seating to a set menu. Our delegate team will speak to you to ensure we cater for any specific dietary requirements.
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Main Room10 mins
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Main Room50 mins
- Strategy & Leadership
- Workforce, Skills & Culture
Significant changes are occurring in the healthcare system especially in primary care. Hear from the panellists on how to get your team in shape to adapt to new ways of working, innovative technologies and any roadblocks on the way to operationalising the NHS 10-year plan.
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Main Room20 minsThe NHS 10 Year Health Plan and Neighbourhood Health Framework set out the most significant shift in primary care procurement in a generation: 250 neighbourhood health centres, new MNP and SNP contract types, and a £5.9bn-a-year transformation reserve. But neighbourhoods will not run on point solutions stitched together. Drawing on Anima's deployments across all 42 ICBs and over 1,000 practices, this session sets out why Integrated Neighbourhood Teams need a single orchestration layer connecting GP, community and acute services - and how AI-native workflows for triage, documents and clinical scribing are already delivering same-day access at population scale.
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Main Room20 minsThis symposium has been initiated and funded by Takeda UK Ltd. City and Hackney faced an unsustainable adult ADHD pathway, with up to 11 year waits and significant pressure on primary care. IPC led a pragmatic, system wide response by shifting work into primary care through funded annual reviews, training GPs and pharmacists, advice and guidance support, and piloting GPwERs in ADHD. This approach reduced referrals to secondary care, enabled widespread prescribing and reviews, and improved confidence in managing straightforward cases. The model demonstrates how incremental, funded primary care transformation can stabilise ADHD care and offers a template for future all age neurodevelopmental services.
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Main Room35 mins
- Strategy & Leadership
- Finance & Sustainability
Join this group of GPs as they discuss the most recent GP contract and debate the main components and their wider impacts.
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Breakout Room 135 mins
- Workforce, Skills & Culture
Explore how to strengthen the nursing workforce through education, leadership opportunities, and supportive practice environments.
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Breakout Room 235 mins
- Strategy & Leadership
- Digital, Data & AI
Hear from representatives from the MHRA and CQC on how to confidently navigate the complex regulatory environment governing innovation in primary care, from approval processes to practical compliance considerations.
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Breakout Room 335 mins
- Operations & Service Delivery
- Outcomes & Impact
Shoreditch Park and City PCN will demonstrate the community engagement projects assisting the PCN strategically manage their population’s health.
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Networking and business meetingsNetworking Area60 mins
15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
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Main Room50 mins
- Operations & Service Delivery
- Outcomes & Impact
Join this closing panel of leaders across all of primary care as they discuss establishing and maintaining strong ties necessary for a fully realised neighbourhood care model. These leaders will discuss how do they begin to integrate and partner with other organisations across primary care and what we can all take back to our organisations to improve ways of working straight away.
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Main Room5 mins
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Networking lunchMain Room55 mins
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